Welcome to DigiTally, the City of Tallahassee's non-emergency customer gateway to a host of City services. With customer service in mind, this app allows residents to easily report issues directly to City departments and to receive updates as staff works to resolve the issue. To report an issue such as a broken street light, pot hole or missed garbage service, simply create a New Request, indicate the type of issue and its location and then submit. You can also include a photo with your request. See, Snap Send - it's that simple. Other exciting features allow you to check your garbage pick-up schedule, pay your utility bill, view adoptable pets, locate nearby parks and so much more.
Using the DigiTally App
Download the DigiTally mobile application for IOS and Android, or use the non-mobile version of DigiTally on a desktop or laptop. Either way, your information will be saved and sent to City staff.
This service is NOT FOR EMERGENCIES and is monitored ONLY during normal business hours; therefore, any submissions during nights, weekends or holidays will not be seen until the next business day.
- To report a crime, please use the TPD Online Reporting System.
- For Utility emergencies such as a power outage, gas leak or water line break, please call 850-891-4968.
- For life-threatening emergencies, always call 911
- If you are having difficulty using DigiTally, your browser may be out of date. Please download the latest version of your browser, or report the problem via email.
Helpful Videos and Links
Report and Electrical Outage
Need to report and outage in your area? Visit our outage page and fill out the form to request service.