SmartBill - Paperless Utility Bill

Cost: Free

Who May Participate: Any City of Tallahassee Utilities Customer

How to Get Started: Login to e+ Online and click the "SmartBill" tab at the top of the screen

Additional Information

The City of Tallahassee is excited to invite YOU to enroll today for our free and secure electronic SmartBill solution. Smart because it will save your time and money. Smart because everything we do to reduce waste, save energy and conserve water is an investment in our community and our future.

We are committed to reducing the impact that paper communication has on our environment. It is estimated that more than 600 million pounds of paper are used to print bills in the U.S. each year. That's a lot of trees. By working together, we will make a difference.

By choosing the SmartBill solution, you will receive an email each month with a link to a safe and secure Customer Portal to view your utility bill. The Customer Portal also allows you to easily take advantage of the no-cost electronic payment option (Bank Transfer - ACH payment).

Inside the Customer Portal, you can easily access a summary of your charges, your actual utility statement (just like the paper copy you receive currently) and additional information that can help you save energy, save water and save money.

The no-cost option is a bank transfer-ACH payment. Credit card or debit card payments do have a convenience fee from Invoice Cloud, the City’s partner to process these payments for City of Tallahassee Utilities' customers.

View other ways to pay your utility bill