COVID-19
Recent Updates
Beginning on Friday, May 8, following the guidance of local and national medical experts, the City of Tallahassee will begin phasing in some recreational offerings that do not involve crowds. Focused on slowing the spread of COVID-19 in our community, residents are encouraged to continue practicing physical distancing while enjoying these activities.
Tallahassee Utility Customers to See Saving
April 22
With economic constraints tightening in many Tallahassee homes, the Mayor and City Commissioners approved a one-time rate reduction to provide immediate financial relief for City Utility customers. In total, this will keep $6.3 million in the hands of local residents and businesses at a time when it may be greatly needed.
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K-12 Schools to Remain Closed for the Remainder of the School Year
April 22
Per order of Governor DeSantis, All Florida K-12 schools will remain closed for the remainder of the school year and will continue to give instructions through distance learning techniques.
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Leon County Reinstates Curfew to Protect Public Health
April 15
To further protect public health and safety during the COVID-19 pandemic and to clarify the statewide order to stay at home, at Tuesday's meeting the Leon County Board of County Commissioners approved reinstating a curfew for Leon County effective tonight, Wednesday April 15 at 11 p.m.
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New City Process Keep Tallahassee Building
April 10
Home is more than where the heart is these days. It is the center of our worlds due to COVID-
19. Local homes must be structurally and mechanically sound to help keep residents safe. This is partially ensured by inspectors with the City of Tallahassee’s Growth Management
department, who are taking a solution oriented approach to overcome challenges related to COVID-19. With a commitment to protecting customers and employees, new, innovative
processes have been established to ensure vital building inspections and permits continue.
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City Operational Update
April 8
Over the last four months, the novel coronavirus has spread across the globe, disrupting the safety, health,
economy, and security of all societies. The Coronavirus Disease 2019 - commonly known as COVID-19 –
was formally recognized as a threat to US communities in February 2020. Since February, the City of
Tallahassee has been focused on protecting the community, preserving the health and safety of more
than 3,000 City staff members, and delivering continued quality services to the Tallahassee area.
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In the News
Community Aid
Local Assistance and the CARES Act
The following page provides updates and links to more information about the recently approved local and national programs intended to offer relief as we navigate this health crisis. Check out the key impacts these programs provide.
Medical Equipment Donations
Capital Medical Society is collecting Personal Protection Equipment. Donations of new, unopened N-95 masks, safety glasses, facial shields, gowns, nitrile disposable gloves, surgical masks, and touchless thermometers are needed. Items can be dropped off at Capital Medical Society at 1204 Miccosukee Road, Tallahassee, FL 32308 from 9 AM to 5 PM, Monday thru Friday.
Impact on Services
Some City Offices and Facilities Closed to the Public
Some City offices and facilities are closed to the public until further notice. To the greatest extent possible, City employees will work remotely during this time.
- Animal Services
- The Animal Service Center is providing adoption, stray surrender and reclaim [of lost pets] services between the hours of 12:00n - 5:00pm (Tuesday thru Sunday) by appointment only.
- City Animal Control is responding to emergency calls (sick, injured or aggressive stray animals), investigations of animal cruelty or abandonment and stray dogs.
- Code Enforcement
- Interior code enforcement inspections and interior inspections for housing construction programs are suspended until further notice. (Please note this does not currently apply to inspections on construction permits conducted by Growth Management.)
- For code enforcement inquiries, call 850-891-7007 or email code.enforcement@Talgov.com.
- Growth Management
- All Growth Management site plan, plan review, permitting and inspection processes are fully operational. Online applications (now also including residential and environmental permits) are available through the customer portal. Growth Management staff can be reached by calling 850-891-7001 and selecting the option that applies to your specific inquiry.
- Virtual Building Inspections are being implemented for a limited number of services starting April 6. Check out the full details of this new service (PDF).
- Type A, Type B/DRC site plan meetings and Board of Adjustments and Appeals (BOAA) meetings are being held via Skype and staff is available by phone and email to assist customers with any specific needs.
- Parks, Recreation and Neighborhood Affairs
- We continue to evaluate the availability of recreational offerings while being mindful of local health guidance and data. Athletic fields (except the Meadows Soccer complex), picnic pavilions and greenspaces are available for use by groups of 10 or fewer people. Park patrons should follow CDC safety guidelines by keeping physical distance, using hand sanitizer and wearing a face covering when possible. Modified use of tennis, pickleball and basketball courts, as well as the 50m pool at Trousdell, is also available. To protect the health of participants, the City will continue to evaluate best practices and take measured steps as it incorporates additional recreational options. Play smart, play safe and stay informed by visiting Talgov.com/Parks.
- Summer camps have been cancelled
- Public Safety
- TPD and TFD have implemented protocols for responding to calls where an individual exhibits or reports COVID-19-like symptoms.
- The Citizens Police Academy has been cancelled.
- Public access to the main TPD headquarters is limited. Citizens are encouraged to use online reporting. Learn more
- TPD has suspended private, off-duty support for activities.
- Property and Evidence is open to retrieve property only Monday through Thursday 10am-2pm.
- StarMetro
- StarMetro has modified its regular weekday service to end at 8 p.m. Start times for these routes remain unchanged. Saturday and Sunday daytime service remains normal.
- All night service, trolley service and the Park Route are temporarily suspended.
- Bus capacity is being limited to accommodate no more than 15 passengers. Passengers must stay behind the yellow line and remain seated, in staggered formation, through the entire trip.
- For StarMetro or Dial-a-Ride assistance, call 850-891-5200.
- Utilities
- Customer support remains available by calling 850-891-4968 or via DigiTally (online or mobile app).
- Effective March 12, the disconnection of utility services for non-payment including electric and water is halted for 60 days. Billing for usage continues.
- Energy audits will be conducted via telephone for the foreseeable future.
- Waste Pro
- WastePro, the City's garbage and recycling provider, has modified its service to protect the health of employees. As a safety measure, WastePro has implemented a no touch policy and will only collect waste and recycling materials that are inside carts until further notice. Waste placed outside the receptacle, either loose or bagged, will be left curb side. For more information, call WastePro at (850) 561-0800. If you feel your service was missed in error, report it via the free DigiTally app or by calling the City's Customer Operations line at 850-891-4968.
- The City is operating under enhanced cleaning protocols at City facilities, on City buses, and at the Tallahassee International Airport.
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