Utility Documents and Reports

Customer Service

• Loan Handbook Contractor List*
  
• Online utilities turn on confirmation example
• SmartBill sample
• SmartBill security FAQs
• Utility connection guide

Booklets

• New Utility Customer Service Guide

Brochures

• Lead and Your Drinking Water
• Energy Smart Plus
• Good Neighbor Program
• Medical Alert
• Project Share
• Utility Services - Turn on
• Utility Services - Transfer
• Utility Services - Turn off

*The following list is assembled for your convenience only. You can use any contractor or installer on or off this list. We recommend getting at least three quotes on any project. The City of Tallahassee does not recommend, endorse or guarantee contractors.

Electric Utility

• 2011 Top Plant Award Article
• Approved metering equipment list
• Combined cycle journal 2009
• Demand side management plan 2008
• Demand side management presentation 2008
• Facility connection requirements
• Integrated Resource Planning
• Jackson Bluff Spillway project letter
• Sub12 Reliability Project
• Ten-year Site Plan
• Trees to plant under power lines

Booklets

• Energy Tips Handbook
• Loan Handbook - commercial customers
• Loan Handbook - residential customers

Brochures

• Ceiling Insulation Grants
• Energy Smart Plus
• ENERGY STAR Appliances
• Solar Water Heater Rebates
• Utility Services - Turn on
• Utility Services - Transfer
• Utility Services - Turn off

Electric Reliability Project

• Fact Sheet
• Main Routing Plan
• Main Routing Plan (Aerial View)
• Southside Routing Plan Option
• Northside Routing Plan Option
• Hybrid Routing Plan Option

Welaunee PUD

• FINAL Welaunee PUD
• Welaunee 2002 Toe and Heel data and analysis
• Welaunee Critical Area Plan
• Welaunee Property FAQs
• Welaunee PUD concept overview
• Welaunee PUD Proposed Concept Plan
• Welaunee Route Map
• Welaunee Toe Map overlay
• Whitetail Pass access detail drawing

Water Utility

Brochures & Booklets

• Aquifer & Wellhead Protection Booklet
• Environmental Management Systems brochure
• Houseshold Hazardous Waste
• Illicit Discharge brochure

Design & Construction

• 2014 Engineering Design Manual for Water and Sewer Facilities
• 2014 Pay Item Manual for Water and Sewer Construction
• 2014 Technical Specifications for Water and Sewer Construction
• 2015 Engineering Design Manual for Water and Sewer Facilities
• 2015 Pay Item Manual for Water and Sewer Construction
• 2015 Technical Specifications for Water and Sewer Construction
• 2016 Engineering Design Manual for Water and Sewer Facilities
• 2016 Pay Item Manual for Water and Sewer Construction
• 2016 Technical Specifications for Water and Sewer Construction

Drinking Water

• Reducing the Risk of Lead Exposure
• Aquifer/Wellhead Protection Ordinance
• Backflow assembly testers list
• Backflow prevention assembly test and maintenance report
• Backflow prevention FAQs
• Environmental Policy Statement
• Florida Yards & Neighborhood homeowner's pre-survey
• ISO Certificate
• Old Bainbridge Road closure map
• Old Bainbridge Road project map
• Pertinent sections of Florida Administrative Code
  Sections 62-550 and 62-555. backflow and cross connection
• Water Quality Reports
  • 2017 Water Quality Report
  • 2016 Water Quality Report
  • 2015 Water Quality Report
  • 2014 Water Quality Report
  • 2013 Water Quality Report
  • 2012 Water Quality Report
  • 2011 Water Quality Report

Stormwater

• 2014 Local Mitigation Strategy Progress Report
• Fertilizer Ordinance
• Flood Awareness guide
• Inglewood Neighborhood Stormwater Project
  • Construction Plans
• Lafayette Park Stormwater Project
  • Project location map
  • Final report
  • Lake Ella
• Lake Water Quality and Biological Assessment
• Stormwater On-Site Mitigation Loan Program Booklet

Wastewater

• Onsite Sewage Treatment - Final Report
• Sewer use manual
• Sewer use ordinance

Natural Gas Utility

• 2014 Fall Natural Living Magazine
• 2013 Fall Natural Living Magazine
• 2013 Spring Natural Living Magazine
• 2012 Fall Natural Living Magazine
• 2012 Spring Natural Living Magazine
• 2011 Natural Living Magazine
• 2010 Natural Living Magazine
• 2009 Natural Living Magazine
• List of Natural Gas Piping and Appliance Installers
• Standby Generator Information
• Standby Generator FAQs

Solid Waste Services

• Backyard composting guide
• Composting 101
• Plastic recycling frequently asked questions
• Proper disposal of medicines
• Recycling guide
• Red/Blue Week calendar

Booklets

• Solid Waste Customer Service guide

Brochures

• Houseshold Hazardous Waste